Privacy Policy
Effective Date: 02/04/2025
Mirada Electrical Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, phone number, email address, and postal address.
Service Information: Details about your electrical service requests, preferences, and project details.
Payment Information: Billing details and payment transactions (processed securely through third-party payment providers).
Technical Data: IP address, browser type, and other details automatically collected when you visit our website.
2. How We Use Your Information
We collect and use your information to:
Provide and improve our electrical services.
Communicate with you regarding inquiries, quotes, appointments, and service updates.
Process payments and send invoices.
Improve website functionality and customer experience.
Comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, IT support, marketing tools).
Legal Authorities: When required by law, court order, or to protect our legal rights.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request details about how your data is used. To exercise your rights, contact us using the details below.
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and collect analytics data. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:
0452 075 300
duc@miradaelectricalsolutions.com.au